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Should you have a question that you can not find the answer to here within our frequently asked questions, please do not hesitate to complete the form below.

 

Frequently Asked Questions
What Do I Need To Do First?

Please refer to the requirements listed on the front page. Should your dog comply with them all, kindly complete the form below. In your enquiry, it is helpful to include as much information on your dog as possible, such as; age, breed, temperament and previous boarding experiences, if any.

What Happens Next?

A meet and greet would be our initial step. This requires around 30 minutes of your time and takes place in my home. This gives owners the chance to see the premises and as part of the familiarisation process for the dogs. 


It is highly recommended that owners schedule a meet and greet well in advance of any desired boarding dates. 

For walks, meet and greets take place within the clients home. 
How Do I Sign Up?

Once we have completed a meet and greet and you are happy to proceed, our next step for boarding would be to schedule an overnight trial stay for your dog. This allows your dog to become familiar with me and the new surroundings. 


For walks, a trial session will be provided, which consists of a 60-90 minute, off-lead, group woodland walk (with up to 5 other dogs). 
How do I book?
A free, user friendly app enables you to create yours and your dog’s own profile. Once you’re set up with all fields completed, you are able to add, review and reschedule bookings. 
Good to know!
The Flying Walker offers a payment upon booking process for all services. 

For walks, an individual trial service will be provided, prior to making multiple bookings.
Catchment areas for walks are Maidenbower and Pound Hill.

For home boarding, clients will have the option of a payment plan, for stays over 7 days, to enable them to spread the cost over a period of time.

The Flying Walker uses a free rescheduling policy, rather than implementing cancellation fees.

Dogs must meet all requirements for all services provided, with no exceptions.

Further details on all of the above can be discussed at your meet and greet. 

T&Cs apply

"Would definitely recommend Clare. She came to my house to sit my dogs a couple of times and was professional and friendly. Will look forward to asking her again and know that my dogs are in good hands."

 

Kat recommends The Flying Walker

"Clare is the only person I trust with my dog. She has been so incredible with our deaf dog, spending a lot of time learning how she communicates, really building trust and a lovely bond with her and we can’t thank her enough. Loveliest lady who genuinely cares about the dogs she walks and their owners too ♥️"

 

Katrina recommends The Flying Walker

"Our little puppy Pippa initially came to Clare incredibly timid and apprehensive of any strangers. It was a real worry to us. Clare genuinely cared and with her patience and understanding gave Pippa the confidence to relax and come out of her shell to the point where we have a new care free puppy 🥰 Clare is honest, trustworthy and most importantly so loving towards all the doggies she has in her care. You can really tell Clare is in the right profession and does it for all the right reasons 🐶 Clare’s communication is second to none and we so look forward to the photos after each outing. Pippa is so precious to us and we don’t trust many people with her but Clare is simply amazing. Not only has she built up a special relationship with Pippa but also with us, we are so glad Clare has come into our doggie lives 💖 We can’t thank her enough for being so kind and lovely xxx"

 

Erica recommends The Flying Walker

"Can not recommend the flying Walker enough she is the most caring and loyal dog Walker, I would not trust anyone else to look after my dog"

 

Rachel recommends The Flying Walker

"Our dog Albie has been walked and cared for by Clare for almost a year, they have such a lovely bond and he is always ecstatic to see her. we feel incredibly lucky to have Clare. Our dog has rubbish recall so stays on lead and still gets so much freedom being walked with Clare - he's made great friends who she has matched perfectly for him. Couldn't leave him with someone that loved him more."

 

Kate recommends The Flying Walker

"First class care for dogs... my frenchie loves hearing the van pull up & is always excited to see Clare, happy to go out with her & have time to socialise with other dogs."

 

Carley recommends The Flying Walker

"Teddy had a super holiday with Clare and we were delighted with her daily updates on what the gang had been getting up to. Will definitely book him in again next time we're away."

Euan recommends The Flying Walker

"We cannot recommend Clare enough, Cooper our mad Labradoodle loves her to bits. Clare is amazing, when we take our family holiday we know that Cooper is having his own holiday at Clare's. The updates of his daily adventures are fantastic, he is such a social dog, he loves the group walks and spending time with the other dogs. It is such a weight off our minds knowing that Cooper is being well looked after and being showered with lots of love and affection. Thanks so much Clare for taking good care of Cooper for us xxx"

Chris recommends The Flying Walker

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